We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Order Modification / Cancellation] How do I modify my order?
Log in to your account and edit before shipment. Otherwise, contact support immediately.

[Gift / Personalization / Special Requests] Can I request gift wrapping?
Yes, add gift wrapping at checkout for a small fee. Choose wrapping style and note.

[Shipping / Delivery / ETA / Tracking] What if my delivery is delayed?
Track via provided link; if delayed, we'll notify and offer options like reshipment.

[After-sales / Returns / Refunds / Exchange] Are there restocking fees for returns?
No restocking fees for returns within policy, but return shipping may be at your cost unless defective.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)